Privacy Policy

Effective Date: [11-05-25]

At Medsafir, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, nationality, gender, date of birth, and passport details.
Medical Information: Health records, medical reports, prescriptions, and treatment history shared with us for consultation or travel facilitation.
Travel Details: Visa information, travel itineraries, and accommodation preferences.
Communication Records: Any information shared through emails, messages, calls, or forms.
Website Usage Data: IP address, browser type, device type, location data, and browsing activity through cookies or analytics tools.

How We Use Your Information

We use your information to:

Facilitate communication with hospitals, doctors, and travel partners.
Arrange and coordinate medical appointments, treatments, and travel services.
Provide personalized support and recommendations.
Improve our website and services through analytics.
Respond to inquiries and customer service requests.
Comply with legal obligations and prevent fraudulent activities.

How We Share Your Information

We may share your information with:

Partner Hospitals and Medical Professionals: For consultation and treatment planning.
Travel and Accommodation Providers: For booking purposes.
Third-Party Service Providers: Who assist in website management, marketing, or technical support.
Legal Authorities: If required to comply with legal obligations or respond to lawful requests.

We do not sell or rent your personal data to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.